Error: The Citrix servers reported that they are too busy to provide access to the selected resource

Error: The Citrix servers reported that they are too busy to provide access to the selected resource

Applicable Products

Symptoms or Error

Te a XenApp environment, users launch an application and receive one or more of the following error messages:

Launching from Online Plug-in

You have not bot granted access to this published application.

Citrix online plug-in could not voeling the server. Please check your network connection.

The remote server failed to execute the application launch request. Please voeling your administrator for further details.

Launching from Web Interface

An error occurred while making the requested connection.

Ter the Application event loom on the Web Interface server, you find Event ID 30107 logged by XenApp Services or Citrix Web Interface indicating the following:

The Citrix servers reported that they are too busy to provide access to the selected resource. This message wasgoed reported from the XML Service at address http://servername:xml_port.

Solution

To resolve this punt, accomplish any of the methods from the following:

Apply the Microsoft Fix when a pc that is running Windows Server 2008 R2 or Windows 7 stops responding randomly.

Disable or delete the fountain balancing policy if it is not being used. If it is being used, add worker groups to the policy.

Add one or more servers to the Worker Group assigned to the published application. If no applications are published to a Worker Group, check to see that logins are not disabled to the server. If they are, re-enable logins.

Problem Cause

One of the following could be the cause:

Use of the intense group policy and the presence of SCOM causing a deadlock condition inbetween the Lsass.exe process, the Redirected Drive Buffering Subsystem (Rdbss.sys) driver, and the Winsock kernel.

Citrix XenApp servers comeback a total stream when Advanced or Custom-made Explosion Evaluators are assigned.

There is a blast balancing policy applied to worker groups, with no worker groups added.

This punt is caused by publishing an application to a Worker Group that contains no farm servers.

The error which occurs on the Web Interface server, (Event ID 30107), has also bot observed ter servers that do not publish applications to a worker group.

XenApp 6.0 introduces the concept of Worker Groups, which permits you to publish applications to a group of servers spil an alternative to publishing to individual servers. When an application is published to a Worker Group, it shows up te the application set of the user.

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